“Customer first. Our people always.” TechnipFMC’s stated philosophy isn’t just a passing nod to the Experience Economy, it’s an indication of the company’s wholehearted embrace of a business strategy suited to the post-commoditized oil and gas industry, where profitability is connected to a company’s ability to deliver an elevated experience…
Brent Potts is senior director of global marketing, oilandgas, at SAP.
Oil and gas operations are commonly found in remote locations far from company headquarters. Now, it's possible to monitor pump operations, collate and analyze seismic data, and track employees around the world from almost anywhere. Whether employees are in the office or in the field, the internet and related applications enable a greater multidirectional flow of information – and control – than ever before.